01
Introduction
This Cookie Policy explains how Meerayah (“Meerayah”, “we”, “our”
or “us”) uses cookies, pixels, tags, web beacons and similar
technologies when you visit or interact with our websites:
Meerayah is a luxury jewellery brand operated by Silverstone House
Limited. We are committed to transparency, privacy and providing a
secure and personalised shopping experience.
This Cookie Policy explains what cookies are, why we use them and
the choices available to you regarding their use. We use cookies
and similar technologies in accordance with the Privacy and
Electronic Communications Regulations, the UK General Data
Protection Regulation (“UK GDPR”) and other applicable data
protection laws.
This Cookie Policy should be read alongside our
Privacy Policy
and
Terms & Conditions.
02
Business Information
Business name
Meerayah
Operated by
Silverstone House Limited
Company registration number
16988276
VAT registration number
GB511610640
Registered Office Address
Silverstone House Limited
42 The Ridgeway
Stanmore
HA7 4BD
United Kingdom
Customer support email:
contactus@meerayah.com
03
What Are Cookies?
Cookies are small text files stored on your device when you visit a
website. They help websites function properly, remember
preferences, improve performance, enhance security and provide
insights into how visitors interact with online services.
Similar technologies, such as pixels, tags and web beacons, may
also be used to collect information about website use, advertising
performance and customer interactions.
Cookies may be placed directly by Meerayah or by carefully selected
third-party service providers that support the operation of our
website.
04
Why We Use Cookies
We use cookies and similar technologies to:
- Enable website functionality and security.
- Process purchases and payments.
- Maintain shopping bags and checkout sessions.
- Remember user preferences and settings.
- Improve website performance and usability.
- Measure website traffic and visitor engagement.
- Provide customer support services.
- Deliver personalised content and product recommendations.
- Measure advertising effectiveness.
- Prevent fraud, abuse and security threats.
- Support legal and regulatory compliance.
- Store cookie consent preferences.
05
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are required for core website functions,
including security, secure sessions, shopping bags, checkout,
payments, fraud prevention and cookie consent preferences.
They may be used without consent where legally permitted
because they are necessary to provide the website or a service
requested by you.
Functional Cookies
Functional cookies remember preferences such as language,
currency, region, accessibility settings and other saved
website choices.
Performance and Analytics Cookies
These cookies help us understand pages visited, time spent on
pages, navigation behaviour, device type, browser information,
referral sources and website performance.
Advertising and Marketing Cookies
These cookies may support advertising measurement, conversion
tracking, audience insights, remarketing, campaign performance
analysis and product catalogue advertising.
Social Media and Content Cookies
These cookies may support social sharing, Instagram Shopping,
product catalogue integrations, embedded content and connected
marketing services.
06
Cookie Technologies and Service Providers
Meerayah may use cookies, pixels, tags, web beacons and similar
technologies provided by the following services where they are
enabled on our website.
E-commerce Platform
Shopify and Shop
Payment and Checkout Services
PayPal, Klarna, Apple Pay and Google Pay
Customer Reviews
Trustpilot
Advertising, Marketing and Social Commerce
Meta Pixel, Facebook, Instagram, Instagram Shopping, TikTok
Pixel, Pinterest Tag and LinkedIn Insight Tag
Marketplace Integration
Etsy
These providers may use cookies and similar technologies in
accordance with their own privacy and cookie policies.
07
Cookie Details
The cookies and similar technologies used on the Meerayah website
may change from time to time as our Shopify store, connected
applications, payment methods and advertising tools are updated.
| Category |
Typical Purpose |
Providers |
Consent |
| Strictly Necessary |
Website functionality, security, shopping bag, checkout,
payments, fraud prevention and consent storage.
|
Shopify, Shop, PayPal, Klarna, Apple Pay and Google Pay
|
Not normally required where the cookie is necessary to
provide the website or service requested.
|
| Functional |
Language, currency, regional, accessibility and saved
website preferences.
|
Shopify and Shop |
Yes, where required by applicable law. |
| Analytics |
Website usage, browsing journeys, device information and
performance measurement.
|
Shopify and approved analytics technologies |
Yes |
| Customer Reviews |
Displaying and managing reviews and customer trust
features.
|
Trustpilot |
Yes, where required. |
| Advertising and Marketing |
Advertising measurement, conversion tracking, audience
insights and remarketing.
|
Meta, Instagram, TikTok, Pinterest and LinkedIn |
Yes |
| Marketplace and Referral |
Marketplace integrations, referral attribution and related
activity.
|
Etsy |
Yes, where required. |
Examples of Cookie Technologies
| Technology |
Provider |
Typical Purpose |
Typical Duration |
| Shopping bag and checkout cookies |
Shopify |
Keeps products in the shopping bag and supports secure
customer sessions and checkout.
|
Session to 2 years |
| Consent preference cookies |
Shopify |
Records cookie choices and helps control non-essential
technologies.
|
Up to 1 year |
| Shop cookies |
Shop |
Supports Shop features, checkout, order-related services
and customer preferences.
|
Session to 1 year |
| Payment security cookies |
PayPal, Klarna, Apple Pay and Google Pay |
Supports payment authentication, fraud prevention and
secure transaction processing.
|
Session to 2 years |
| Review and trust cookies |
Trustpilot |
Supports review displays, review invitations and trust
features.
|
Session to 1 year |
| Advertising pixels and tags |
Meta, TikTok, Pinterest and LinkedIn |
Measures advertising performance, conversions and audience
engagement.
|
Session to 13 months |
| Marketplace integration cookies |
Etsy |
Supports referral attribution and marketplace-related
integrations where active.
|
Session to 13 months |
The exact names, purposes and durations of cookies may vary
depending on your device, browser, location, consent choices and
the services enabled on the Meerayah website.
08
Consent and Cookie Preferences
When you first visit our website, you may be presented with a
cookie consent banner that allows you to:
- Accept all cookies.
- Reject non-essential cookies.
- Customise cookie preferences.
We do not place non-essential cookies or similar technologies on
your device unless you give us your consent, except where a legal
exemption applies.
You may change or withdraw your cookie preferences at any time
through the cookie preference tool available on our website.
Withdrawal of consent does not affect processing carried out before
consent was withdrawn.
09
Managing Cookies Through Your Browser
Most web browsers allow you to:
- View stored cookies.
- Delete cookies.
- Block cookies.
- Restrict certain cookie categories.
Disabling certain cookies may affect website functionality,
checkout services and your overall browsing experience.
10
International Visitors
Meerayah sells products to customers in the United Kingdom and
worldwide.
Certain service providers may process information outside the
United Kingdom. Where international transfers occur, we seek to
implement appropriate safeguards in accordance with applicable
data protection laws.
11
Children’s Privacy
Meerayah products and services are intended for individuals aged
18 years and over.
We do not knowingly use cookies to collect personal information
from children or knowingly target our products and services to
individuals under the age of 18.
12
Your Privacy Rights
Subject to applicable laws, you may have rights relating to your
personal information, including:
- Right of access.
- Right to correction.
- Right to erasure.
- Right to restrict processing.
- Right to object to processing.
- Right to data portability.
- Right to withdraw consent.
For privacy-related requests, contact
contactus@meerayah.com
.
Further information is available in our
Privacy Policy.
13
Security
We implement reasonable technical, administrative and
organisational measures designed to protect information collected
through our websites.
While we strive to maintain appropriate safeguards, no method of
electronic transmission or storage can be guaranteed to be
completely secure.
14
Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in legal
requirements, regulatory guidance, technology, business operations,
website improvements or the services used on our website.
The latest version will be published on this page together with the
updated revision date.
15
Complaints
We are here to help
If you have concerns regarding our use of cookies or privacy
practices, please contact us first so that we may try to resolve
the matter.
Individuals located in the United Kingdom may also have the right
to lodge a complaint with the Information Commissioner’s Office.
Visit the Information Commissioner’s Office →
Contact Meerayah
Questions about cookies or privacy?
Our customer care team is available to assist with questions
about cookies, privacy preferences and personal information.
Contact Us