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    Meerayah Meerayah Meerayah
    • JEWELLERY

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    Meerayah Cookie Policy

    On this page

    Introduction Business information What are cookies? Why we use cookies Cookie categories Service providers Cookie details Consent and preferences Browser controls International visitors Children’s privacy Privacy rights Security Policy changes Complaints Contact us
    01

    Introduction

    This Cookie Policy explains how Meerayah (“Meerayah”, “we”, “our” or “us”) uses cookies, pixels, tags, web beacons and similar technologies when you visit or interact with our websites:

    • www.meerayah.com
    • www.meerayah.co.uk

    Meerayah is a luxury jewellery brand operated by Silverstone House Limited. We are committed to transparency, privacy and providing a secure and personalised shopping experience.

    This Cookie Policy explains what cookies are, why we use them and the choices available to you regarding their use. We use cookies and similar technologies in accordance with the Privacy and Electronic Communications Regulations, the UK General Data Protection Regulation (“UK GDPR”) and other applicable data protection laws.

    This Cookie Policy should be read alongside our Privacy Policy and Terms & Conditions.

    02

    Business Information

    Business name Meerayah
    Operated by Silverstone House Limited
    Company registration number 16988276
    VAT registration number GB511610640

    Registered Office Address

    Silverstone House Limited
    42 The Ridgeway
    Stanmore
    HA7 4BD
    United Kingdom

    Customer support email: contactus@meerayah.com

    03

    What Are Cookies?

    Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember preferences, improve performance, enhance security and provide insights into how visitors interact with online services.

    Similar technologies, such as pixels, tags and web beacons, may also be used to collect information about website use, advertising performance and customer interactions.

    Cookies may be placed directly by Meerayah or by carefully selected third-party service providers that support the operation of our website.

    04

    Why We Use Cookies

    We use cookies and similar technologies to:

    • Enable website functionality and security.
    • Process purchases and payments.
    • Maintain shopping bags and checkout sessions.
    • Remember user preferences and settings.
    • Improve website performance and usability.
    • Measure website traffic and visitor engagement.
    • Provide customer support services.
    • Deliver personalised content and product recommendations.
    • Measure advertising effectiveness.
    • Prevent fraud, abuse and security threats.
    • Support legal and regulatory compliance.
    • Store cookie consent preferences.
    05

    Categories of Cookies We Use

    Strictly Necessary Cookies

    These cookies are required for core website functions, including security, secure sessions, shopping bags, checkout, payments, fraud prevention and cookie consent preferences.

    They may be used without consent where legally permitted because they are necessary to provide the website or a service requested by you.

    Functional Cookies

    Functional cookies remember preferences such as language, currency, region, accessibility settings and other saved website choices.

    Performance and Analytics Cookies

    These cookies help us understand pages visited, time spent on pages, navigation behaviour, device type, browser information, referral sources and website performance.

    Advertising and Marketing Cookies

    These cookies may support advertising measurement, conversion tracking, audience insights, remarketing, campaign performance analysis and product catalogue advertising.

    Social Media and Content Cookies

    These cookies may support social sharing, Instagram Shopping, product catalogue integrations, embedded content and connected marketing services.

    06

    Cookie Technologies and Service Providers

    Meerayah may use cookies, pixels, tags, web beacons and similar technologies provided by the following services where they are enabled on our website.

    E-commerce Platform

    Shopify and Shop

    Payment and Checkout Services

    PayPal, Klarna, Apple Pay and Google Pay

    Customer Reviews

    Trustpilot

    Advertising, Marketing and Social Commerce

    Meta Pixel, Facebook, Instagram, Instagram Shopping, TikTok Pixel, Pinterest Tag and LinkedIn Insight Tag

    Marketplace Integration

    Etsy

    These providers may use cookies and similar technologies in accordance with their own privacy and cookie policies.

    07

    Cookie Details

    The cookies and similar technologies used on the Meerayah website may change from time to time as our Shopify store, connected applications, payment methods and advertising tools are updated.

    Category Typical Purpose Providers Consent
    Strictly Necessary Website functionality, security, shopping bag, checkout, payments, fraud prevention and consent storage. Shopify, Shop, PayPal, Klarna, Apple Pay and Google Pay Not normally required where the cookie is necessary to provide the website or service requested.
    Functional Language, currency, regional, accessibility and saved website preferences. Shopify and Shop Yes, where required by applicable law.
    Analytics Website usage, browsing journeys, device information and performance measurement. Shopify and approved analytics technologies Yes
    Customer Reviews Displaying and managing reviews and customer trust features. Trustpilot Yes, where required.
    Advertising and Marketing Advertising measurement, conversion tracking, audience insights and remarketing. Meta, Instagram, TikTok, Pinterest and LinkedIn Yes
    Marketplace and Referral Marketplace integrations, referral attribution and related activity. Etsy Yes, where required.

    Examples of Cookie Technologies

    Technology Provider Typical Purpose Typical Duration
    Shopping bag and checkout cookies Shopify Keeps products in the shopping bag and supports secure customer sessions and checkout. Session to 2 years
    Consent preference cookies Shopify Records cookie choices and helps control non-essential technologies. Up to 1 year
    Shop cookies Shop Supports Shop features, checkout, order-related services and customer preferences. Session to 1 year
    Payment security cookies PayPal, Klarna, Apple Pay and Google Pay Supports payment authentication, fraud prevention and secure transaction processing. Session to 2 years
    Review and trust cookies Trustpilot Supports review displays, review invitations and trust features. Session to 1 year
    Advertising pixels and tags Meta, TikTok, Pinterest and LinkedIn Measures advertising performance, conversions and audience engagement. Session to 13 months
    Marketplace integration cookies Etsy Supports referral attribution and marketplace-related integrations where active. Session to 13 months
    The exact names, purposes and durations of cookies may vary depending on your device, browser, location, consent choices and the services enabled on the Meerayah website.
    08

    Consent and Cookie Preferences

    When you first visit our website, you may be presented with a cookie consent banner that allows you to:

    • Accept all cookies.
    • Reject non-essential cookies.
    • Customise cookie preferences.

    We do not place non-essential cookies or similar technologies on your device unless you give us your consent, except where a legal exemption applies.

    You may change or withdraw your cookie preferences at any time through the cookie preference tool available on our website.

    Withdrawal of consent does not affect processing carried out before consent was withdrawn.

    09

    Managing Cookies Through Your Browser

    Most web browsers allow you to:

    • View stored cookies.
    • Delete cookies.
    • Block cookies.
    • Restrict certain cookie categories.

    Disabling certain cookies may affect website functionality, checkout services and your overall browsing experience.

    10

    International Visitors

    Meerayah sells products to customers in the United Kingdom and worldwide.

    Certain service providers may process information outside the United Kingdom. Where international transfers occur, we seek to implement appropriate safeguards in accordance with applicable data protection laws.

    11

    Children’s Privacy

    Meerayah products and services are intended for individuals aged 18 years and over.

    We do not knowingly use cookies to collect personal information from children or knowingly target our products and services to individuals under the age of 18.

    12

    Your Privacy Rights

    Subject to applicable laws, you may have rights relating to your personal information, including:

    • Right of access.
    • Right to correction.
    • Right to erasure.
    • Right to restrict processing.
    • Right to object to processing.
    • Right to data portability.
    • Right to withdraw consent.

    For privacy-related requests, contact contactus@meerayah.com .

    Further information is available in our Privacy Policy.

    13

    Security

    We implement reasonable technical, administrative and organisational measures designed to protect information collected through our websites.

    While we strive to maintain appropriate safeguards, no method of electronic transmission or storage can be guaranteed to be completely secure.

    14

    Changes to This Cookie Policy

    We may update this Cookie Policy to reflect changes in legal requirements, regulatory guidance, technology, business operations, website improvements or the services used on our website.

    The latest version will be published on this page together with the updated revision date.

    15

    Complaints

    We are here to help

    If you have concerns regarding our use of cookies or privacy practices, please contact us first so that we may try to resolve the matter.

    Individuals located in the United Kingdom may also have the right to lodge a complaint with the Information Commissioner’s Office.

    Visit the Information Commissioner’s Office →

    Contact Meerayah

    Questions about cookies or privacy?

    Our customer care team is available to assist with questions about cookies, privacy preferences and personal information.

    Email contactus@meerayah.com
    Registered Office
    42 The Ridgeway
    Stanmore
    HA7 4BD
    United Kingdom
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